F.A.Q


Which firmwares are supported?

– All iOS devices running at least iOS version 9.
– All Android devices running on Android version 4.4. This means that around 90% of all Android devices are supported. (source)

Supported browsers

You can use Cuppla Console in following browsers:
– Chrome
– Firefox
– Edge

What information does the Cuppla service collect from my device?

The information collected from the devices is:
– Device Name,
– Device unified information ID (UDID),
– Device model,
– Manufacturer,
– Operating system type and version,
– Kernel information,
– Location information (for devices defined by the customer, collected only if so defined for the profiles),
– Programs and installation status (only the ones defined in the app catalog)
– Battery level, available memory